In the 2 years I've been making Wrapstar Baby Carriers, I have never had an issue with materials or workmanship. Recently, there have been 2 carriers that have had internal canvas shrink in the washing cycle. Both were from the same order of canvas. Because of this, I am cautioning owners to spotclean their Wrapstar instead of washing in a washing machine.
This is a cosmetic issue only, and does not affect thesafety of the carrier. In an effort to always improve quality, this situation is being looked into. So until further notice, the recommended cleaning method will be to spot clean as needed.